1. To understand how FinTech has affected consumer buying-decisions when remitting money abroad from the UK

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Research Question

What is the impact of financial technology on the customer decision-making to use services of the UK high-street money transfer operators?

 

 Research Objectives

 

  1. 1.                 To understand how FinTech has affected consumer buying-decisions when remitting money abroad from the UK.

 

  1. 2.                 To analyse how FinTech has influenced the customer experience and post purchase behavior to use the high street money transfer operators. 

 

  1. 3.                 Identify other factors that have influenced customer decision-making of the UK money transfer operators.

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