1 Understand how total quality management (TQM) systems operate

Unit 30: Quality Assurance and Management Unit code: D/601/1486

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Learning outcomes

On successful completion of this unit a learner will:

1 Understand how total quality management (TQM) systems operate

2 Know the key factors of quality assurance (QA) techniques

3 Be able to apply quality control (QC) techniques

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