2.1 Evaluate the scope for business process improvement and constraints
2.2 Generate ideas that meet defined business needs
2.3 Test a proposed process through a modelling exercise
2.4 Evaluate the feasibility and viability of a proposed process against agreed criteria
2.5 Establish the degree of overlap between a proposed process and existing processes and systems
2.6 Resolve tensions between existing and proposed systems and processes
2.7 Adhere to organisational policies and procedures, legal and ethical requirements when developing business processes
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