1.1 Analyse the requirements, advantages and limitations of different ways of storing and managing information

Title Principles of professional business administration Skills CFA Reference B&A 71 Level 4

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Learning Outcomes

Assessment Criteria

The learner will: The learner can:

1. Understand the design and development of an information system

1.1 Analyse the requirements, advantages and limitations of different ways of storing and managing information

1.2 Evaluate the implications of data protection and access requirements for the design of an information system

1.3 Explain the way in which users’ and stakeholders’ requirements and the information to be managed affect the design of a system

1.4 Analyse the impact of budgetary constraints on the design of an information system

1.5 Explain how to identify the functionality of a system that is capable of delivering agreed requirements

1.6 Explain the requirements of testing systems before finalising the specification

2. Understand the management of information systems

2.1 Explain the interfaces of an information system 2.2 Analyse the implications of system updates and system developments to an organisation

2.3 Explain the requirements of standard operating procedures for administrative processes to meet organisational and legal requirements

2.4 Analyse users’ training needs

2.5 Explain how to monitor the quality of information against agreed key performance indicators (KPIs)

2.6 Evaluate the effectiveness of an information system

3. Understand environmental sustainability in a business environment

3.1 Describe current legislation and government incentives that support environmental sustainability in a business environment

3.2 Analyse the relationship between environmental sustainability and corporate social responsibility

3.3 Analyse the health and safety considerations for environmental sustainability and waste management

3.4 Explain techniques to evaluate the impact of an organisation’s environmental and sustainability policies and procedures

3.5 Identify the environmental standards that are relevant to an organisation

4. Understand the resolution of administrative problems

4.1 Explain how to evaluate the effectiveness of a range of sources and types of information

4.2 Explain the basis for selecting analytical and problem-solving tools, techniques and strategies

4.3 Explain the constraints attached to the use of resources needed to resolve problems

4.4 Explain how to apply risk assessment and management techniques to identify and resolve problems

4.5 Explain the requirements of a problem solving plan

4.6 Explain the significance of identifying whether a problem is recurrent, intermittent or a sole instance

5. Understand the preparation of specifications for contracts

5.1 Explain the scope of contract specifications

5.2 Explain the roles and interests of those who should be involved in a tender process

5.3 Analyse the legal implications of a range of types of contracts and agreements

5.4 Explain the requirements of confidentiality and data protection

5.5 Evaluate the risks associated with the procurement and tendering processes

5.6 Explain the basis for the design of a contract specification and selection process

6. Understand the management of events

6.1 Evaluate the extent to which an event has met it purpose

6.2 Explain the flexibilities and constraints of an event plan, budget and insurance requirements

6.3 Evaluate the use of project management, contingency and crisis management techniques

6.4 Analyse the use of customer relationship management (CRM) systems to attract attendees

6.5 Evaluate the application of the principles of logistics to event management

6.6 Evaluate the importance of effective post-event follow up

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