1.1 Outline the main types of operations found within business

Unit 21: M/506/4182 Principles of Operational Planning

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Learning outcomes

Assessment criteria

 

1 Understand the activities that make

up operations management

 

1.1 Outline the main types of

operations found within business

1.2 Explain how all operational activities

can be represented as systems

1.3 Analyse the characteristics which

differentiate operational systems

 

2 Understand the relationship

between operations and business

performance

 

2.1 Describe how the operations

function supports business

performance

2.2 Identify the main internal measures

of success used by businesses

2.3 Evaluate how internal measures of

success link to business objectives

 

3 Understand the importance of

administration in operations

management

 

3.1 Analyse the relationship between

operations and administrative

management

3.2 Critically compare the process and

functional approaches to operations

management

3.3 Analyse the relationship between

operations and the supply chain

3.4 Explain the link between operations

and quality management

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