ASSESSMENT OF PROGRAM COST AND EFFICIENCY

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5. ASSESSMENT OF PROGRAM COST AND EFFICIENCY

  • Are resources used efficiently?
  • Is the cost reasonable in relation to the magnitude of the benefits?
  • Would alternative approaches yield equivalent benefits at less cost?

4. ASSESSMENT OF PROGRAM OUTCOMES/IMPACT

  • Are the outcome goals and objectives being achieved?
  • Do the services have beneficial effects on the recipients?
  • Do the services have adverse side effects on the recipients?
  • Are some recipients affected more by the services than others?
  • Is the problem or situation the services are intended to address made better?

3. ASSESSMENT OF PROGRAM PROCESS AND IMPLEMENTATION

  • Are administrative and service objectives being met?
  • Are the intended services being delivered to the intended persons?
  • Are there needy but unserved persons the program is not reaching?
  • Once in service, do sufficient numbers of clients complete service?
  • Are the clients satisfied with the services?
  • Are administrative, organizational, and personnel functions handled well?

2. ASSESSMENT OF PROGRAM DESIGN AND THEORY

  • What clientele should be served?
  • What services should be provided?
  • What are the best delivery systems for the services?
  • How can the program identify, recruit, and sustain the intended clientele?
  • How should the program be organized?
  • What resources are necessary and appropriate for the program?

1. ASSESSMENT OF NEED FOR THE PROGRAM

  • What are the nature and magnitude of the problem to be addressed?
  • What are the characteristics of the population in need?
  • What are the needs of the population?
  • What services are needed?
  • How much service is needed, over what time period?
  • What service delivery arrangements are needed to provide those services to the population?

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