• Develop the skills required for worker’s compensation injury management and return to work programmes in a variety of industries.
• Learn how to plan, design, implement and evaluate injury management systems and worker’s compensation processes that consider cultural perspectives and determinants of health.
Graduate Profile Outcomes (GPO’s):
GPO1: Apply knowledge relevant to health issues to assist in the enhancement of the health of the individuals and whanau/families, organisations and communities.
GPO2: Critically assess ways in which sociocultural, economic and physical environments are determinants of the health of individuals, whanau/families, organisations and communities.
GPO3: Evaluate how well the holistic health needs of individuals, whanau/families,
organisations and communities are met through the provision of and access to health
GPO4: Analyse concepts of health caregivers’ role including Legislation, Te Tiriti o Waitangi/The
Treaty of Waitangi and health ethics.
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GPO5: Research, articulate and apply knowledge and skills relevant to ethical and effective health promotion practices within their work context.
GPO6: Use analytical and inquiry processes to further their development as a community and/or
health care/ support giver.
Learning Outcome 2:
Evaluate, plan, design & implement Injury & incident management system, workers compensation process, local & international.
This assessment relates to LO2: Evaluate, plan, design & implement.
• Injury & incident management system
• Workers compensation process
• Local & international
The Portfolio has 3 parts.
• In Parts 1 and 2 you will respond as if you were in the role of Sarah’s manager.
• In Part 3 you will have an opportunity to develop your managerial experience.
Case Study 2
Sarah had been working as a healthcare worker in a medical facility in New Zealand for over 15 years. She was a dedicated and compassionate employee, who loved her job and enjoyed helping her patients. However, in the last few months, Sarah started to feel overwhelmed and anxious. She was struggling to keep up with the demands of her job and felt like she was constantly under pressure. One day, Sarah was assigned to care for a patient who was aggressive and difficult to manage. Despite knowing the incident management system, Sarah did not follow the proper protocols and did not report the incident to her manager. She also did not seek any medical treatment for the physical and emotional injuries she sustained during the incident.
As time went on, Sarah`s mental health continued to deteriorate. She began to suffer from anxiety, depression, and post-traumatic stress disorder (PTSD) as a result of the incident. She found it difficult to work and was struggling to cope with the demands of her job.
Sarah eventually reached out to her employer for help, and they advised her to seek medical treatment and apply for worker compensation. She was referred to a mental health professional who diagnosed her with anxiety, depression, and PTSD. Sarah`s employer was supportive of her decision to apply for worker compensation and provided her with the necessary documentation and support to make the application process as smooth as possible. They also offered her a period of leave to focus on her recovery and provided her with additional training and resources to help her better manage difficult patients in the future. With the support of her employer and the worker compensation process, Sarah was able to access the necessary medical treatment and support she needed to overcome her mental health challenges. She learned the importance of following the incident management system and seeking help when needed, and she was able to return to work with a renewed sense of purpose.
Read Case Study 2 and address each part of the Portfolio.
Part 1: Injury & Incident Management system and Worker Compensation process
(30 marks and approximately 500 words)
In this section of the Portfolio;
a) Plan and design an Injury & Incident Management system flowchart template for the healthcare organisation in the case study, including a Worker Compensation process.
The elements of the flow chart should be flexible enough for the organisation to adapt to individual workplace incidents.
b) Below the flowchart explain the Injury & Incident Management system and justify the Worker Compensation process.
Part 2: Implementation of the systems & processes
Referring to the flowchart in Part 1;
• explain how the systems and processes might be implemented in Sarah’s case.
Part 3: Evaluate the effectiveness of local and international systems & processes
Every healthcare organisation will have slightly different systems and processes which will suit their particular context. It is important, as a manager, to have a general overview of other systems and processes from both New Zealand and International (not based in NZ) organisations*.
* this information is easily available online (remember to reference your source)
Evaluate the systems and processes of the two organisations you have chosen (one local to New Zealand and one International)
b) Compare their effectiveness to your own design in Part 1