You are required to complete 2 main pieces of work for this certificate. These are detailed below.
Assessment 1: Skills Demonstration
For the Skills Demonstration portion of your assessment you are required to complete a work-
related process improvement project that demonstrates the range of skills you have learned on
Ideally your project should be relevant to your current or previous work environment and practical
work-based examples should be given to support your work. It is recommended that you discuss
the project with your line manager to explore and agree how the task could be used to support
the needs of your employer (as well as evidencing your learning as part of completing your
If you are not currently working within an organisation, then you may complete this task in relation
to an organisation with which you are familiar.
The first part of this task is to develop a correct and appropriate plan to improve a workplace
project using lean production and improvement methodologies. You are then required to
implement an appropriate improvement to service delivery using the plan, ensuring that efficient
and effective controls and monitoring techniques have been, or are being, used to ensure the
continuing implementation of the improvement project.
The second part of the task requires you to evaluate the success of the improvement project in
order to provide a conclusion or recommendations that explain how it is controlled to produce
long term sustainability of the improvement.
You are then required to develop & write an accurate and appropriate report on the improvement
project that articulates the development of the improvement project, including a context setting
introduction and a project result(s) summation, supported by appropriate appendices.
Your project should address the following 10 primary elements at minimum and any additional
elements unique to your individual project sensitivities or characteristics.
1. Project Charter creation
2. SIPOC Diagram
3. Process Map / Value Stream Map
Stakeholder Identification Planning
5. Project Plan development and timeline
6. Root Cause(s) Analysis
7. Data collection & Analysis
8. Improvement selection & application of Lean Tools
9. Future State Map summary
10.Controls selection and KPI monitoring techniques.
DEFINE: Identify an opportunity to improve a process and define the current state
MEASURE: Identify and apply suitable measurement methods to characterise the
ANALYSE: Evaluate and analyse the process against business objectives or
representative industry benchmark
IMPROVE: Identify appropriate improvements and support the selection with data
illustrating the justification
CONTROL: Outline the control methods that you will apply to secure & maintain the
Assessment 2: Assignment
This written assignment should be presented in an essay style and demonstrate that you have
researched and now understand Lean Six Sigma tools and techniques. Practical work-based
examples should be given to support your work. Your essay must include an Introduction, Main
Body and Summary/Conclusion.
Your work should show evidence of relevant reading around each topic. Your work must be
clearly referenced and include a bibliography.
Research and discuss lean thinking to include the five lean principles, the eight
wastes & outline the benefits of a customer centric focus in development of CTQ
Research and discuss the benefits of a Kaizen intervention and outline how this differs
from a full blown DMAIC project.
Research, outline and discuss Value Stream Mapping methodologies, capturing
“current state” definition and “future state” visioning.
Research and Explain 5 Lean Improvement tools (OEE, TPM, 5S, KanBan, SMED)
and 5 Lean Measurement / Analysis Tools (TAKT Time, FMEA, DPMO, Pareto,
Ishikawa Fishbone Diagram)