Personality and Intelligence Enchanted Ruby Resorts

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Assignment Brief As part of the formal assessment for the programme you are required to submit a Personality and Intelligence assignment. Please refer to your Student Handbook for full details of the programme assessment scheme and general information on preparing and submitting assignments. Learning Outcomes: After completing the module, you should be able to:

• Demonstrate a critical understanding and knowledge of key concepts in the psychology of individual differences including personality and intelligence.

• Demonstrate knowledge and understanding of administering and evaluating commonly used psychometric tests. Intellectual, practical, affective and transferable skills

• Apply and develop skills relevant to selecting and adapting appropriately sourced evidence to support argument.

• Demonstrate competency in integrating ideas and findings in the researching and presenting of essays

Guidance Your assignment should include: a title page containing your student number, the module name, the submission deadline and the exact word count of your submitted document; the appendices if relevant; and a reference list (see referencing section for more information).You should address all the elements of the assignment task listed below. Please note that tutors will use the assessment criteria set out below in assessing your work.

You must not include your name in your submission because Arden University operates anonymous marking, which means that markers should not be aware of the identity of the student. However, please do not forget to include your STU number.

Assignment Task Enchanted Ruby Resorts (ERR) are a 10-year international resorts organisation. Unfortunately, in recent times they have received poor satisfaction ratings from vacationers regarding ERR staff. They thought they had staff that they could rely on to create a positive and enriching experience for international vacationers, however the individuals employed were negative, lacked sensitivity, not accommodating and disrespectful. ERR are now in a position where they can begin to rebuild their business and are seeking to cautiously recruit new resort staff.

Due to continuous poor ratings from vacationers, ERR are keen to recruit new staff, who embody the personality traits and behaviours that are crucial for their international organisation. As such, they are considering using psychometric assessments as part of their recruitment process. With your knowledge of personality and intelligence theories as well as psychometric testing, ERR have approached you to provide a specific report, which focuses on the theoretical underpinnings of the personality and intelligence criteria they are seeking. They have also requested that one psychometric scale for personality and one psychometric scale for intelligence is recommended.

In terms of personality, ERR would like to exclude individuals with characteristics linked to counterproductive behaviours from the recruitment process. They therefore want to exclude those who are negative, lack empathy, are aggressive, and are egocentric. They also want to exclude individuals who are not accommodating, as well as individuals who lack attentiveness, and are argumentative. The negative feedback from vacationers have mainly been linked to staff that embody these traits. Therefore, it is fundamental to ERR’s recruitment process to exclude individuals with such traits, in order to enhance vacationers’ experiences, and avoid negative reviews.

For intelligence testing, ERR, are looking to test potential employees in their cultural awareness abilities. This measures an individuals’ abilities and understanding of other cultures, as well as their compassion in terms of how they interact and communicate with others both verbally and non-verbally. They also would also like to ensure that their staff have high emotional capabilities. All these elements are crucial, particularly for ERR who are an internal organisation who attract global vacationers.

The report should therefore focus on the relevant personality and intelligence theories connected to the psychometric scales you select, that will suit the aim of ERR. You will also need to highlight ethical considerations that are fundamental in psychological research, as well as explain the concepts of psychometric tests. Throughout the report, you will present a persuasive, evidence-based argument as to why ERR should use these psychometric scales in their recruitment process. The requested structure of the report is below.

Introduction (250 words) In this section, provide a definition of both personality and intelligence which are evidence based, including how they relate to the constructs you will be discussing and evaluating and in turn, the scales you are recommending. Close the introduction by signposting to the aims of the report and organisation and what it will address.

Personality Theories (1000 words) Begin here, with a brief introduction as to what the aim of the section is. Then go on to introduce and critically explore 2-3 theories of personality, drawing on both historical and contemporary theories which are relevant to the psychometric scale you are recommending and relate this back to the aims of the organisation. Evaluate the strengths and weaknesses of the theories you discuss, ensuring that you draw upon literature from robust academic sources to support your arguments. End this section with a brief conclusion, ensuring you link these theories to the personality scale you have chosen and the organisation.

Intelligence Theories (1000 words) Begin this section with a brief introduction stating the aim. Then go onto introduce and critically explore 2-3 theories of intelligence, drawing on both historical and contemporary theories which are relevant to the psychometric scale you are recommending and relate this back to the aims of the organisation. Evaluate the strengths and weaknesses of the theories you discuss, ensuring that you draw upon literature from robust academic sources to support your arguments. End this section with a brief conclusion, ensuring you link these theories to the intelligence scale you have chosen and the organisation.

Psychometric Tests (1000 words) In this section, begin with a brief introduction defining what psychometric tests are. Provide an explanation of the strengths and limitations of psychometric tests, ensuring all your points are evidence-based. Expand to discuss concepts related to reliability and validity, you can use the scales you have chosen to highlight these concepts. In this section it is important for you to evaluate psychometric tests and address the issues and challenges of administering such tests. You will also need to include ethical considerations that are fundamental in psychological research. Remember to also evaluate psychometric tests. Close this section with a brief conclusion, summarising the key points and link these back to the organisation and its aims.

Specific Personality and Intelligence Tests (500 words) This section will be a logical progression of the report, where you specifically identify one personality and one intelligence scale that the organisation can use in the recruitment process. Provide an evidence-based rationale as to why these tests have been chosen based on the arguments you have previously discussed.

Conclusion (250 words) In this section, draw together all the key points discussed within the report to provide an evidence-based summary. This should highlight specifically how the information provided and the scales chosen can help the organisation in achieving their aims. 

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