Task
This assessment task requires that you synthesise your understanding of organisational culture and leadership with your theoretical and practical knowledge of OB in Australian organisations. The focus of this activity is to determine how the practice of OB must be redesigned and realigned in multi-ethnic/multicultural contexts to ensure cultural appropriateness and to achieve organisational effectiveness.
Scenario
Australia has one of the world’s most culturally diverse workforces. Managing different cultural workgroups has ongoing implications on the success of the organisation. However, cultural differences leading to conflicts caused by ineffective communication and increasing moral and ethical degradation at workplaces continue to be issues of growing concern. Furthermore, as the workforce becomes more diverse and multigenerational, labour power may force improvement in the employment relationship and call for different kinds of leaderships. Recently, exploratory studies conducted in Australia have examined the blend of leadership styles/behaviours that different cultural workgroups preferred their managers to exhibit.
Using both literature and publicly available data:
Identify and critically analyse and discuss the communication challenges that a leader would expect to encounter in relation to the cultural diversity of many Australian organisations.
Critically discuss how leaders can address the ethical issues related to the cultural diversity in many Australian organisations.
Identify, synthesise and critically discuss an optimal mix of leadership styles/behaviours which would be aligned with managing culturally diverse workplaces; these should be sufficiently flexible, and able to be appropriately adopted in Australian organisations.
Rationale
The purpose of the assignment is to build up a specific understanding of managing a multicultural workforce and behavioural practices. This is a multi-strand knowledge gathering research that focuses on critical strategic issues in leadership and employee behaviour.
Marking Criteria
There are three key themes to be addressed, all in relation to culturally diverse Australian organisations.
- Identifiy, critically analyse and discuss the communication challenges that a leader would expect to encounter in culturally diverse Australian organisations (10 marks - see marking guide below: Information=3; Critique=3; Application=4).
- Critically discuss how leaders can confront the ethical issues related to culturally diverse workforces in Australian organisations (10 marks - (10 marks - see marking guide below: Information=3; Critique=3; Application=4).
- Identify and critically discuss the appropriate leadership models/styles for managing culturally diverse workplaces in Australian organisations (10 marks - see marking guide below: Information=3; Critique=3; Application=4).
- Correct use of spelling, puncuation, grammar, syntax, and sematics; well-organised structure; the use of academic style of writing and the correct use of APA6 referencing (10 marks).
Assignment 4 Case Study: Management and Leadership with culturally diverse workforces – 40% of Final Mark
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Criteria
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High
Distinction
84-100%
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Distinction
75 – 84%
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Credit
65 – 74%
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Pass
50 – 64%
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Fail
49%
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INFORMATION RELEVANCE & DEPTH
MARK: / 9
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Highly proficient and evidence of rigorous use of a wide range of relevant peer-reviewed literature. All key issues relating to task themes of communication, ethics and leadership, expertly canvassed
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Scholarly use of a wide range of relevant peer-reviewed literature.
Most key issues relating to task themes of communication, ethics and leadership identified
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Used an adequate range of relevant peer-reviewed literature. An acceptable number of key issues relating to task themes of communication, ethics and leadership identified
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Limited use of relevant peer-reviewed literature. Some key issues identified relating to task themes of communication, ethics and leadership
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Insufficient or unacceptable ranges of relevant peer-reviewed literature consulted. Few or no key issues relating to communication, ethics and leadership identified
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CRITIQUE, ARGUMENT – EVIDENCE, EVALUATION
MARK: / 9
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Logical argument developed in a scholarly fashion supported by critical evaluation of evidence. Considers alternative interpretations, limitations, and significance of context. Conclusion draws argument together in and coherent and scholarly manner.
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Logically developed argument clearly supported by comprehensive evaluation of evidence.
Comprehensive conclusion
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Logically developed argument supported by evidence.
Effective conclusion
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Argument is not well developed and supported.
Conclusion evident
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Argument, if evidenced, not developed or supported
Substandard, or no merit to conclusion
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APPLICATION
MARK: / 12
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Scholarly application of relevant literature to Australian multicultural case and considered appreciation of contextual factors. Shows deep critical reflection of, and engagement with, subject material.
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Competent application of relevant literature to Australian multicultural case and consideration of contextual factors. Shows detailed critical reflection of and engagement with subject material
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Application of relevant literature to Australian multicultural case and awareness of contextual factors. Critical analysis is detailed, drawing on relevant subject material.
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Application of some of the relevant literature to Australian multicultural case. Critical analysis attempted with some degree of competence
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Little application of relevant literature to case Australian multicultural case. Critical analysis below standard or not evident
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EXPRESSION
MARK: / 5
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Excellence demonstrated in the use of language, spelling, grammar, syntax and semantics; well-structured organization, with good flow. Well-proofed copy.
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Competent use of language, spelling, grammar, syntax and semantics; good organisation and flow.
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Skilful use of language, spelling, grammar, syntax and semantics; adequate organisation and flow.
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Acceptable use of language, spelling, grammar, syntax and semantics; some degree of organisation and flow. Quotations used frequently.
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Substandard use of language, spelling, grammar, syntax and semantics; poor organisation and flow; revisions needed. Remediation required.
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PRESENTATION
MARK: / 5
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Superior skill demonstrated in use of correct referencing style
Proficient in paraphrasing key comments and sparing use of direct quotations. Essay expertly presented in accordance with a high standard of scholarship.
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Skill demonstrated in use of correct referencing style. Paraphrased key comments and used direct quotations very sparingly
Presentation set out with a notable standard of scholarship.
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Reasonable skill in use of correct referencing style. Direct quotations used sparingly.
Presentation set out with an acceptable standard of scholarship.
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Some inaccuracies in use of correct referencing style. . Quotations used frequently.
Presentation set out with some evidence of scholarship.
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Referencing is either insufficient or has significant inaccuracies
Quotations over-used and/or used when irrelevant
Presentation inadequate with little regard for standards of scholarship.
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