Managing the performance of staff is essential to the smooth running of an organisation.
Assessment brief CMI 504 has been designed to evaluate the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
LO1 Understand the rational for managing performance within organisations
1.1 Justify the rational for managing performance within organisations
LO2 Understand frameworks, diagnostic and evaluation tools used for performance management
2.1 Examine the impact of legal and organisational frameworks on performance management
2.2 Evaluate the diagnostic and evaluation tools which support performance management
LO3 Know how to manage performance
3.1 Discuss good practice principles for managing performance
3.2 Examine the use of formal processes for managing performance
3.3 Analyse the relationship between signs and causes of underperformance
3.4 Evaluate approaches to respond to challenges when managing underperformance
3.5 Recommend techniques for developing and managing individuals who exceed expectations
Guideline word count
The written word, however generated and recorded, is still expected to form the majority of assessable work produced by Learners at Level 5. The amount and volume of work for this unit should be broadly comparable to a word count of 3000-3500 words within a margin of +10%. The excessive use of word count is not grounds for referral, however the CMI reserve the right to return work to the Centre for editing and resubmission by the Learner.
