Improving care for people using healthcare services

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Student introduces the reader to the assignment, briefly explaining what will be discussed overall.

Introduction is concise but comprehensive to reflect all the different areas that are expected to be covered on the essay. Some subject-specific references may be used in the introduction.

. Critical Evaluation of Experience for people using healthcare services requiring improvement (discussion of the experience and critical appraisal of the issue that need improvement)

  • Identify the experience that requires improvement.
  • Critically discuss the experience considering the benefits and challenges to people using healthcare services.
  • Utilise this discussion to generate a rationale for a quality improvement proposal.

Improvement proposal

  • Detail of the proposal
  • Detailed implementation plan.
  • Key points to consider will be:
    • Impact on people using healthcare services.
    • How are you going to implement it (key aspects of change management, such as resistance to change, leadership).
    • How would you ensure your proposal is successful and how would you know and demonstrate this (measurement, evaluation, spreading good practice)
    • Project and performance management (resources required and keep in mind how they can justify a higher cost in terms of benefit for people and the NHS)

This is where you briefly summarise what has been discussed.

Conclusion should not have references, unless there is a specific issue you wish to highlight/ reinforce. It should not contain new information and should contain the key aspects of the essay.

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