Increasing Work PerformanceStudent:Professor:Course title:Date:Increasing Work PerformanceSection 1 - Planning work orientation and job design• Application of motivation theories and empowerment techniques An effective workplace performance is one of the key elements in the success of any company, and the effectiveness of the staff employed will determine just how successful the company will be. Organizations should always strive to increase the work performance of their workforce since this will contribute to their success. An example of a company that has focused on increasing work performance is Emirates Airlines. Emirates Airlines is the largest airline in the Middle East and one of the most consistently profitable airlines in the world in an industry filled very many competitors. Dessler (2010) stated that a contributing factor to this success is the effective performance review/appraisal of all the supervisors and staff members. The emphasis of this appraisal is on development training plans, improvement of staff morale in order to develop the employees towards high customer service skills and move them towards becoming an integral part of the long-term plans of Emirates Airport Services. Moreover, the company`s Airport Services Officer has the responsibility of motivating and encouraging frontline staff and supervisors to come up with creative ideas and generate service improvement feedback, and he/she is a role model for this. He/she also supports, coaches, develops and motivates all the team members to build morale and ensure excellent grooming and discipline standards. Managers at Emirates Airlines display an outstanding motivational leadership, delegation and mentoring to facilitate customer satisfaction (Dessler, 2010). All these factors have contributed to increasing work performance at Emirates Airlines, and in turn, enhancing its success.Effective employee motivation and empowerment techniques are imperative in increasing their work performance and this may be a catalyst to an organization`s success. Some of the appropriate motivation and empowerment techniques that a manager can apply include communication, and it is crucial for a manager to involve his/her team in decision-making and embrace their creativity and ideas (Aguinis, 2009). Secondly is by creating a conducive and supportive environment that will allow employees to be creative and try new things, and this provides a vehicle for empowerment. Thirdly is by leading by example. The manager needs to be involved and participating, but not controlling, he/she needs to be approachable and a mentor rather than a boss. Fourth is by recognizing and rewarding if an employee goes above and beyond the expectations (Murell & Meredith 2000).• Communication styles and techniques Understanding others and being understood is very critical in effective communication. The two main communication styles that managers can use are written and verbal. With written communication, the shorter,...