By completing this assignment, students will:
- Identify an OHS issue in a real-world retail setting.
- Develop a customized OHS policy and procedures to address the issue.
- Design and deliver a 20-minute training program for employees based on the policy.
Project Parts
Part 1: Retail Store Observation
- Visit a Retail Store:
- Visit a retail store in your favorite mall and observe workplace conditions.
- Identify one (1) OHS issue (from class discussions, or based on what you observe)
- Document Observations:
- Take detailed notes about the issue, its potential risks, and affected parties.
- Include photos (if allowed) or sketches to illustrate the observed problem.
- Report:
- Your observations, photos / illustrations will become the introduction in your report (2-3 pages)
Part 2: OHS Policy and Procedures
- Draft an OHS Policy:
- Include a clear policy statement outlining the store`s commitment to addressing the identified issue.
- Specify objectives (e.g., "Ensure all employees are trained in proper lifting techniques to prevent back injuries").
- Develop Procedures:
- Outline step-by-step procedures for mitigating the issue.
- Example for slips, trips, and falls:
- Daily inspections of floors.
- Immediate cleanup of spills.
- Clear signage in wet or slippery areas.
- Report:
- Your policy and procedures should be 1.5 spaced, Arial format of between 10-15 pages (excluding title page, appendices and references). Follow all APA citation style guidelines (visit the AWC for more details). Use proper grammar and sentence structure for a policy.
- If you use AI (e.g. ChatGPT), please reference the prompts, and include a copy of your prompts as an appendix. Please note: I expect you to use AI as an assistant. BUT for you to receive full grades, I want to see the prompts you use.
Part 3: Training Program Design
- Training Objectives:
- Specify what employees should learn by the end of the session (your learning objectives)
- Program Content:
- Include practical and engaging components:
- Visual aids: PowerPoint slides, posters, or videos.
- Interactive activities: Role-playing scenarios, quizzes, or group discussions.
- Demonstrations: Show proper use of equipment or procedures.
- Create a Training Guide:
- Prepare a facilitator guide (5-8 pages) with the session structure:
- Introduction (5 minutes): Explain the issue and why it’s important.
- Core Content (10 minutes): Deliver the main training material.
- Interactive Activity (5 minutes): Engage participants in a practical exercise.
Part 4 – Verbal Progress Reports:
Two (2) verbal progress reports will be required to ensure that you are on track with your project. These short meetings are an opportunity for you to ask questions and obtain ideas and suggestions to your project prior to project submission.
Part 5: Presentation
- Deliver the Training:
- Each team presents their 20-minute training session to the class, simulating an employee workshop.
- Use visuals and handouts to enhance engagement.
- Encourage classmates to act as "employees" for role-play or feedback.
Rubric for HRMG3030 – Final Project: OHS Policy and Training Development
1. Retail Store Observation (15 points)
- Clarity and Depth of Observations (5 points)
- Detailed identification of one clear OHS issue based on class discussions or observations.
- Explanation of potential risks associated with the issue and how they affect employees, customers, or operations.
- Evidence of thoughtful analysis connecting observations to broader OHS principles.
- Illustrations/Visuals (5 points)
- Photos, sketches, or diagrams effectively illustrate the identified issue (if allowed).
- Visuals are clearly labelled and integrated with written observations.
- Explanations highlight how visuals support the problem identification.
- Writing Quality and Structure (5 points)
- Logical organization, with a clear introduction, body, and conclusion.
- Writing adheres to 2–3-page limit, using concise, professional language.
- Proper grammar, punctuation, and adherence to submission guidelines.
2. OHS Policy and Procedures (40 points)
- Policy Statement (10 points)
- A clearly written and concise policy statement.
- Demonstrates an understanding of the OHS issue and the organization’s commitment to addressing it.
- Includes measurable goals tied to mitigating risks.
- Objectives (10 points)
- Objectives are SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
- Clearly linked to the identified issue and demonstrate an understanding of its impact.
- Provide a roadmap for successful implementation.
- Procedures (15 points)
- Comprehensive, step-by-step guidelines to mitigate risks associated with the issue.
- Includes examples, scenarios, or illustrations to clarify procedures.
- Procedures are practical, realistic, and applicable to the retail setting.
- Presentation and Referencing (5 points)
- Adheres to APA citation standards, with in-text citations and a reference list.
- AI prompts used for assistance are included in the appendix.
- Professional presentation, including proper formatting (1.5 spacing, Arial font).
3. Training Program Design (30 points)
- Learning Objectives (5 points)
- Clearly articulated and aligned with the policy and procedures.
- Specify what employees will be able to understand or perform by the end of the training.
- Program Content (15 points)
- Comprehensive and well-organized training material.
- Includes a variety of engaging elements (e.g., visuals, interactive activities, real-life examples).
- Demonstrates creativity and effectiveness in addressing the OHS issue.
- Content is tailored for a diverse employee audience with varying levels of understanding.
- Facilitator Guide (10 points)
- 5-8 pages of solid, accurate, useful information to help the facilitator deliver the training
- Detailed session structure including introduction, core content, and interactive activities.
- Allocates appropriate time for each section.
- Clear instructions for the facilitator to ensure smooth delivery.
4. Presentation (10 points)
- Engagement and Delivery (5 points)
- Uses a variety of presentation aids (e.g., slides, handouts, visuals).
- Role-play or other interactive elements are effectively integrated.
- Encourages audience participation and feedback.
- Clarity and Professionalism (5 points)
- Professional demeanour, clear speech, and confident delivery.
- Manages time well, adhering to the 20-minute limit.
- Visuals and handouts enhance understanding and engagement.
5. Progress Reports (5 points)
- Participation and Preparedness (5 points)
- Attends both progress report meetings on time.
- Shares a clear outline of progress and responds to feedback constructively.
- Demonstrates steady and meaningful development of the project.
6. Overall Quality and Innovation (Extra Credit: Up to 5 points)
- Creativity and Innovation
- Introduces unique, creative solutions to the OHS issue or training design.
- Demonstrates advanced critical thinking or application of innovative ideas to enhance employee engagement or safety practices.
