Select and use software tools to compose and format e-mail messages, including attachments

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Assessment criteria:

1.1 Select and use software tools to compose and format e-mail messages, including attachments
1.2 Explain methods to improve message transmission 
1.3 Send e-mail messages to individuals and groups 
1.4 Explain why and how to stay safe and respect others when using e-mail
1.5 Use an address book to manage contact information

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